Empathy and Emotional Hijacking

Type

Half-day or virtual

Audience

Leaders, managers, and supervisors

Industry

Any industries including manufacturing, government, education, healthcare, engineering & sciences, technology, not-for-profit, financial (banking and insurance).

Description

How managers are perceived is a key factor to employee’s mental health. Those with supportive managers are less likely to experience poor mental health. This workshop will help managers zone in on 5 critical support skills. You will learn the why and how to’s of being a supportive manager. There is a special focus on recognizing and responding to emotional hijacking when it happens on your team. Managing Minds at Work is a prerequisite workshop.

What will you Learn?

• Learn the special role (power) a leader has to impact employee mental health
• Recognize emotional hijacking (in yourself) and how to recover from it
• Recognize emotional highjacking on your team
• Learn strategies to turn emotional hijacking situations on your team into team strengthening exercise
• Explore and practice 5 specific actions leaders can take to increase their support of their teams

Press

100% said “I want more workshops with this facilitator”